As my longtime readers know, I used to work for IBM. I worked for IBM for 31.5 years. I started out in the Mattel Office Products Division repairing typewriters, magnetic media typewriters, and dictation equipment (which was pure crap). Selectric typewriters (the kind with the little ball) were fun to work on. I ended up my long career as a systems programmer on the big iron (mainframes) with stops along the way as a Customer Engineer working on mainframes and peripherals, as an instructor teaching mainframes, as an instructor teaching systems programming, while working as a systems programmer which I taught myself how to do after my accident which left me as a T12/L1 incomplete paraplegic. During that time, I was essentially doing two full time jobs as a sysprog and an instructor. I worked for a real good manager at that time who compensated me very well for working those two full time jobs. I finished my career as a full time sysprog where I worked for my CDSM. I would have worked longer, but I got tired of his bullshit and since I had invested my money wisely and had a nice pension, I was able to retire at 58. I was twice offered to come back to my old job as a contractor and both times I turned it down. I turned down a lot of money, but I was tired of his crap.
You prolly read in the news that IBM has dumped its retiree health insurance. That’s not entirely true. What they are doing is giving us money that we can use to buy insurance on exchanges. They have hired a company that is supposed to help us in buying our insurance.
As an aside, when I was in St. Louis, I had dinner with two of my IBM friends who are married to each other. She has full retirement from IBM. He doesn’t since he didn’t work long enough for IBM to get it. He’s on her insurance. She was a bit apprehensive about her insurance options. I said that this is because of Obummercare. That’s the only mention I made of Obeavis that night. It was a bit of a dig since I talked to him on election day and he was voting for Obutthead because “he had kept us out of a depression”. When I mentioned Obummercare, he didn’t say a word and that’s all I said because I really didn’t want to rub his face into it, even tho’ you could say that I did just a little bit. Elections and bad decisions have consequences.
But, I digress.
Originally, I thought that this was gonna suck, because I like the Senior Advantage plan that I have with an HMO. I have been with this HMO since 1986, shortly after I moved to Atlanta and right after this HMO opened up in Georgia. They took care of me when I had my accident and they’ve been taking care of me ever since, so when I heard the news about IBM dumping us on exchanges, I was really pissed.
Right before I left for Camp Blownstar, I received a letter from IBM stating that I could stay with my plan and would deal directly with the HMO and the money that they would put in the Healthcare Reimbursement Account could be used to help pay for it.
As a good little retiree, I had gone on the exchange company’s website and enrolled. Enrolling was a pain in the ass because of the password I had to create. I’m normally able to memorize my passwords but the password rules made it impossible to create a password I could memorize. I dutifully followed all the steps which included posting all the drugs I am on (to help pick out a Part D. plan which I don’t need since I get my meds through my HMO), some medical info about myself and some other pertinent info, and then scheduling an appointment with an enrollment counselor to help me pick out an insurance plan on the exchange. This is not an insurance company. It’s a company that will help me buy insurance.
About three weeks ago, I scheduled my call to talk to a counselor at 7:00 PM last night. Michael and Cindy had invited me over to their house for pizza and to watch the Braves do their usual post season swoon so I had to call the company from their house.
So, I called and after wading through the voice response system, I finally got to speak to a human. It went downhill from there. She told me that there must be some mistake because IBM retirees weren’t supposed to call until November. I muttered under my breath, “I’m shocked!” It must not have been under my breath because she responded, “You’re shocked?”
Yep! I told her I had followed all the instructions on the web site. All the information I had received from IBM said the enrollment period was from October 1 to December 31. I was just following the process. How could the process be wrong?
So she said that while she had me she wanted to verify the info I had already entered. Listening to someone not familiar to the drugs I’m on try to pronounce them is a hoot. Like Oxcarbazapine. That’s a fun one. Or Simvastatin.
I told her that I didn’t need to talk to her about my health insurance since I’m staying with my HMO, but I did need to have help finding a dental plan for me. All she could do was schedule an appointment for me in November since that’s when I should have scheduled my appointment in the first place and I guess I should have known that by some mysterious method. Surprisingly enough, after the “I’m shocked”, my sarcasm was a little more subtle than usual, and I cheerfully let her schedule an appointment in November for me. I wrote it down and hung up.
The Braves lost. I’m shocked! It’s the post season. For some reason, they don’t do well in October. Fourteen straight division tiles under Bobby Cox in the 90’s and the 00’s and they only have one World Series title to show for it. They did leave Dan Ugla off the roster and for some strange reason he was pissed. Maybe if he had hit above .200, they would have let him play. The two highest players on the Braves are Dan Ugla and B.J. Upton. Neither of them hit above .200 this year.
I got home last night and there was a message on my answering machine from the counselor I had talked to earlier. She had talked to her supervisor and was calling to apologize to me for our earlier encounter and told me I could call anytime to schedule an appointment with a counselor. Huh? WTF? That’s what the call last night was supposed to be. And that’s what the call in November is supposed to be. I talked to Cindy about it and she told me that she prolly didn’t talk to her supervisor, her supervisor talked to her. Those calls are recorded and her supervisor prolly noticed how she had screwed the pooch on the call and had chewed her out and told her to call me back and apologize and to try to make it right. Welcome to the new healthcare in America. It will get worse before it gets better.
Elections have consequences.
We’re doomed!